Health Services

Ornate door

St. Edward’s University Health and Counseling Center (HCC) together with Ascension Medical Group Seton (AMG) provides a convenient, low-cost option for acute, preventive, and wellness-focused primary care services for all currently enrolled students and St. Edward’s University employees. 

Healthcare coordination can help you get healthy and stay healthy in all aspects of your life. The Ascension Medical Group Seton providers within the HCC can refer patients to specialists as needed and services provided at the HCC can also be shared with your personal primary care physician.

Clinic Hours of Operation

  • Monday–Friday: 10:00 a.m.–4:00 p.m.
  • Jan. 8–12: Open Tues. and Fri. for normal hours and closed Mon., Wed. and Thurs.
  • Jan. 15: Closed for MLK holiday 
  • Beginning Jan. 16: Normal hours of operation

In the event you are unable to schedule an appointment at the HCC due to limited availability, call 512 324-4940 (our clinic number) and the team will schedule an appointment at one of our Express Care clinics in the area (Westlake).

Contact Us

Clinic Address: 
3001 South Congress
Lady Bird Johnson Hall, Suite 100
Austin, TX 78704

Call 512-324-4940 to schedule an appointment. If you have a medical emergency, please call 9-1-1.

Appointments

Virtual Care Appointments

Virtual appointments are available with the HCC provider. Please call 512-324-4940 to schedule a virtual appointment.

In-Person Clinic Appointments

Staff, SHIP and Non-SHIP students that require an in-person medical appointment (e.g. physicals, sexually transmitted disease services, immunizations, etc.) will need to visit the on-campus clinic.

Make an Appointment

Payment Options

The HCC accepts Student Health Insurance Plan (SHIP), St. Edward's University employer insurance, and has a discounted self-pay option. Non-SHIP students will be responsible for paying their private insurance's copay. AMG takes a number of private insurance carriers in our clinic.

Services Provided by AMG

Medical Services

  • Acute Illness and Minor Injury Visits 
  • Laboratory Services:
    • Flu, Strep, STD testing, Mono, UA, Pregnancy testing, Blood Sugar, plus General Lab draws for additional lab orders
  • Immunizations
  • Chronic Disease Management
  • Annual Well Woman Exams
  • Annual and Sports Physicals

Medication Management Services

  • Medication Reviews

Additional Information

The University’s focus on the health and safety of our students, faculty, staff and guests is very important to our community.  The university requires a bacterial meningitis vaccine (or exemption) for every student – whether living on or off-campus.

Meningitis Vaccine Submission Requirements

  • Meningitis vaccine must be an MCV4 vaccine
  • The vaccine must be within the last 5 years
  • You may submit your Meningitis documentation here or you may submit your documentation during your orientation session.
  • The deadline to submit documentation for Fall 2024 is 8/16/24.

Read more about exemption information and meningitis requirements. Have questions or need assistance with submitting your health records? Contact the Health and Counseling Center (HCC) or call 512-448-8538.

Student Health Insurance Overview 

At St. Edward’s, the health of our students is a top priority. All registered students taking six (6) or more credit hours are required to have a hospitalization, illness, and accident insurance policy that is accepted in the Austin area.  Health insurance coverage may be provided by the student’s family or employer.   

Students are responsible for knowing the terms of their own insurance coverage, especially which providers are in-network according to the student's policy. If a student is treated at an off-campus medical facility, generally a co-pay is required. If the provider is out-of-network, often full or partial fees must be paid at the time of service. 

If a student with the Student Health Insurance Plan coverage seeks medical attention at a facility that does not accept the University’s student health insurance, the student must pay at the time of service and submit the bill to the insurance company for partial or full reimbursement. A claim form must be sent to the insurance company along with a bill for reimbursement and can be obtained from the facility where services were rendered. 

Mandatory Enrollment 

All students taking six (6) or more credit hours are required to enroll in the Student Health Insurance Plan or submit a waiver with proof of comparable coverage by the enrollment deadline. Premiums for the student insurance plan are billed with student tuition through the Student Financial Services office.  

For the Spring 2024 semester, students will automatically be enrolled in the Student Health Insurance Plan unless a waiver is received by January 26, 2024.   

See important coverage and enrollment dates

Voluntary Enrollment 

Students meeting the criteria below are eligible for the Student Health Insurance Plan and should email to enroll. 

  • Students finishing up degree requirements through internships, practicum research, taking three (3) or more credit hours, and were previously enrolled in the SHIP in the prior 12 months 
  • Graduate students in online programs taking nine (9) or more credit hours 
  • Eligible dependents of those enrolled in the plan 

International Students

St Edward’s recommends that all international students, accompanying spouses and dependents have $50,000 coverage, repatriation and medical evacuation benefits. (International students with J visas are required to have this coverage.) Students may demonstrate insurance information by completing the insurance form each semester.

If you need assistance, please call us at 512-448-8538 during business hours or email us.

How do I enroll in the Student Health Insurance Plan? 

  1. Go to myHilltop and search for submit proof of insurance. 
  2. Select the option to purchase the insurance plan. 
  3. After the deadline, students with a qualifying life event* may enroll directly through the insurance company, Academic Health Plans.  

*Qualifying life events include but are not limited to: loss of previous health insurance coverage, loss of spouse or the birth of a child. 

How do I waive the Student Health Insurance Plan? 

  1. Go to myHilltop and search for submit proof of insurance. 
  2. Select the option to waive the Student Health Insurance Plan. 
  3. Complete the waiver form with information about your health insurance plan. 
  4. Attach a front and back copy of your insurance card. 
  5. You will receive an email confirmation.  If you do not receive an e-mail confirmation, the process was not completed. E-mail to follow up on your waiver request. 

How much does the Student Health Insurance Plan cost?  

Review details of premium information

How do I obtain my insurance card for SHIP?  

You may access your insurance card and plan information by creating an account on the UnitedHealthcare Student Resources website. 

How do I locate the benefits covered by the Student Health Insurance Plan? 

Benefit information can be found in your account on the UnitedHealthcare Student Resources website or My APH Care page under the “Benefits” section.